Our Story
About Coolmoove
A property company built on trust, expertise and a genuine commitment to your outcome.
Who We Are
Coolmoove Property Limited — formerly known as BNOOK Property Limited (大英物業館) — is positioned differently from typical real estate agents. In addition to helping you search for properties in the UK, it is even more important that we follow up and assist you in resolving the complex legal documents and inspection reports.
Our consulting team is here to answer your questions regarding purchasing properties in the UK and will also recommend our partners, including lawyers in Hong Kong and the UK, tax advisors, accountants, mortgage consultants, insurance advisors, renovation teams, and letting management companies.
Our Approach
We are property investors in the UK with considerable experience in investing in second-hand properties. We take great interest in our work and will guide you hand in hand through the challenging process of buying a property in the UK.
We operate on one principle: we will never introduce a property we wouldn't want to buy ourselves — only those that meet our standards for personal residence or investment will be presented to you.
"We will never introduce a property we wouldn't want to buy ourselves; only those that meet our standards for personal residence or investment will be presented to you."
Our Values
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Transparency
No hidden fees, no vague timelines, no nasty surprises — ever.
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Expertise
Deep knowledge of UK property markets built through years of direct investment.
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Results
We measure our success entirely by yours — every time.
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Care
Your goals and peace of mind are at the heart of every decision we make.
Our Company
Coolmoove Property Limited is registered in England and Wales. Our specialty lies across Greater Manchester, Greater London, and the Surrey area — markets we know deeply and invest in ourselves.
We are fully committed to operating with integrity and in line with all relevant legislation. Please see our Compliance page for details of the professional bodies and regulatory frameworks we adhere to.
Ready to Start Your Property Journey?
Our team is here to guide you — from your very first question to the final handshake.
Speak to Our Team
Buyers & Investors
Property Sourcing Services
Professional property sourcing dedicated to helping clients find their ideal properties in the UK.
Coolmoove provides professional property sourcing services dedicated to helping clients find their ideal properties in the UK.
Initial Meeting and Needs Analysis
In the initial meeting, we explain the buying process in the UK from property selection to transaction completion, and carefully listen to your needs to provide personalised recommendations.
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Process Explanation
We introduce you to the overall process of purchasing properties in the UK, covering every key step from initial search to final transaction completion.
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Needs Analysis
We understand your purpose for purchasing (personal residence, rental, or investment) and your preferences regarding property type, location, and budget.
Property Search and Due Diligence
Based on your needs, we search for and recommend suitable properties. Each comes with a detailed analysis report covering:
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Basic Information
Location, size, property type, facilities and full description.
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Market Value & Rent
Estimated market value and rental yield to help evaluate investment potential.
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Area Safety
Crime rate analysis to help you understand the local safety situation.
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Community Environment
Transportation, schools, shops, and recreational facilities nearby.
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Demographics
Population density, age structure, and occupational distribution.
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Flood Risk
Flood risk assessment to help you make safer purchasing decisions.
Transaction and Communication
Before you decide on a property and enter the bidding stage, we become your main contact with UK sellers or estate agents — ensuring the transaction is completed under the most favourable terms.
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Main Contact
We represent you in all necessary communications and negotiations, ensuring your interests are maximally protected throughout the purchasing process.
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Terms Negotiation
We negotiate the best purchasing conditions for you, including price, payment terms, and handover date.
A Holistic Team of Professionals
We recommend relevant professional team members based on your specific needs, ensuring expert support at every stage:
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Solicitor
Assisting with all legal documents and contracts.
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Accountant
Financial and tax consultation to ensure your investment is economically beneficial.
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Mortgage Consultant
Helping you find the most suitable mortgage plans.
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Renovation Team
Property renovation and refurbishment services to enhance property value.
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Letting Management
Assisting in managing rental properties to ensure stable rental income.
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Insurance Broker
Advising suitable insurance options to protect your property investment.
Featured Listings
Latest Properties for Sale
Properties listed by Coolmoove Property on Zoopla. Click any card to view full details.
Successful Transaction Cases
In the past 30 months, we have successfully handled over 400 property transactions with a total value exceeding £60,000,000 — demonstrating our strong team capabilities and trustworthy professional services.
400+
Successful Transactions
£60M+
Total Transaction Value
Take Immediate Action
Ready to get started? Contact our professional team and schedule your initial consultation.
Contact Us
Tenants
Rental Sourcing Services
Comprehensive and professional leasing services for clients seeking rental properties in the UK.
Coolmoove provides comprehensive and professional leasing services for clients seeking rental properties in the UK.
Whether you are relocating, moving for work, or searching for your first UK home — we make the renting process simple, transparent, and stress-free.
Your Rental Journey Starts Here
In our initial consultation, we take time to understand your situation fully — explaining the UK rental process from start to finish and listening carefully to your needs so we can match you to properties that genuinely fit your lifestyle and budget.
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Introduction to the Rental Process
We walk you through the key steps involved in renting in the UK — from finding suitable properties and conducting inspections to signing the lease agreement.
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Understanding Your Needs
We take time to understand your budget, preferred location, property type, lifestyle requirements, and any other specific needs — so our recommendations are genuinely tailored to you.
Finding the Right Property for You
We search across the rental market based on your requirements and provide comprehensive information on each property — so you can make a confident, informed decision:
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Market Rent
Current market rental levels to help you understand whether a property offers fair value.
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Area Safety
Crime rates and safety conditions to help ensure your residential security.
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Community Environment
Shops, restaurants, public transport, and community facilities nearby.
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Demographics
Age distribution and occupational structure of the local area.
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School Network
Quality and ranking of nearby schools — especially important for families.
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Flood Risk
Flood risk assessment to help you choose a safer living environment.
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Property Viewings
We arrange and accompany you to viewings so you can personally assess each property.
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Final Acceptance
Once you decide on a property, we assist with the final inspection and key handover.
Negotiating on Your Behalf
We negotiate with landlords or their agents on your behalf to secure the best possible rental terms:
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Rent Negotiation
We help you negotiate the most suitable rent, ensuring you receive a genuinely value-for-money rental agreement.
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Terms Negotiation
We review and discuss the specific terms of the lease with the landlord to ensure all conditions are fair and favourable to you.
Understanding Your Lease Documents
We provide all necessary rental documents and walk you through them carefully. Our consultants are on hand to answer any questions before you sign anything:
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Lease Document Explanation
We explain the contents of the lease agreement and all related documents, ensuring you understand the meaning of every term before committing.
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Professional Opinion
For any questions or concerns, our consultants provide clear, professional answers — giving you the confidence to proceed.
Value-Added Services for Tenants
In addition to finding your property, we can connect you with a range of professional services to help you settle into your new UK home smoothly:
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Relocation Services
Practical help to assist you in moving and settling in smoothly.
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Insurance Broker
Advising on suitable contents and rental insurance to protect your belongings.
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Maintenance Support
Connecting you with reliable contractors for day-to-day repair and maintenance needs.
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Living in the UK
Guidance on everyday essentials — opening a bank account, health insurance, local services and more.
Available Now
Latest Properties to Rent
Properties listed by Coolmoove Property on Zoopla. Click any card to view full details.
Take Immediate Action
Ready to get started? Contact our professional team and schedule your initial consultation.
Contact Us
Sellers
Property Selling Services
Professional and flexible property selling services — helping you sell quickly under the best conditions.
At Coolmoove, we offer professional and flexible property selling services aimed at helping you sell your property quickly under the best conditions.
Professional Hybrid Estate Agency Services
We combine the deep experience of traditional estate agencies with modern technology to provide comprehensive property selling solutions:
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Property Valuation and Marketing
We provide accurate property valuations and develop efficient marketing strategies, including advertising on major real estate websites.
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Due Diligence
We carefully review property-related documents to ensure all transactions comply with legal and industry standards.
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Sales Board Installation
We install eye-catching sale signage on your property to attract potential buyers' attention.
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Negotiation and Sales Process Management
We represent you in price negotiations and manage every step from the initial offer to transaction completion, ensuring a smooth process.
Additional Flexible Services
We also offer the following optional services to meet your needs and budget:
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Property Showings
Our team assists you in showcasing your property, ensuring each potential buyer experiences its best features.
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On-Site Photography & Videography
Professional photography and filming services to showcase the unique charm of the property.
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Premium Advertising Promotion
We position your property prominently on real estate websites to attract more potential buyers.
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Professional Floor Plan Drawing
Detailed property floor plans to help buyers better understand the property's structure and layout.
Extensive Service Coverage
Our professional team of property consultants is spread across the UK, ensuring consistent high-quality service in major cities:
London and surrounding areas — rich market experience and deep insights in these high-demand locations.
Strong local knowledge across Birmingham, Leicester, Nottingham and surrounding areas.
Excellent service across Manchester, Leeds, Liverpool and major northern cities.
UK Registered Estate Agency
Coolmoove Property Limited is an HMRC-registered estate agency providing professional real estate services including property sales, leasing, and management. We are members of:
Our clients' properties are listed on Zoopla, reaching a wide audience of potential buyers.
Quick Response Time
We provide all necessary documents and reports with professional advice, ensuring you fully understand everything before signing.
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Instant Response
Whether it's a phone call, email, or online inquiry, our team will respond in the shortest time possible.
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Ongoing Support
Throughout the selling process, we stay in touch to ensure you are always updated on the progress of your transaction.
Take Immediate Action
Ready to get started? Contact our professional team and schedule your initial consultation.
Contact Us
Landlords
Letting Management Services
Professional letting management — from marketing your property to post-tenancy handback, giving you complete peace of mind.
Coolmoove provides professional letting management services for property owners, ensuring your property is well managed and maintained throughout the rental period.
Our services cover the entire process from marketing the property through to managing post-tenant move-out activities.
Marketing and Tenant Selection
We utilise multiple channels to market your property and rigorously select suitable tenants:
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Professional Photography
High-quality property photography to showcase the property's best features.
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Advertising
We advertise your property on Zoopla and Coolmoove's Facebook platform to maximise tenant attraction.
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“To Let” Sign
Installing signage on the property to increase local visibility.
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Accompanied Viewings
We accompany potential tenants during viewings and answer any questions.
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Tenant Background Checks
Credit checks, references from previous landlords and employers, and tenancy qualifications.
Tenant Move-In and Inventory List
Before the tenant moves in, we ensure all preparations are complete and thoroughly document the property condition:
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Move-In Inspection
We photograph the interior and exterior and prepare a full list of all fixtures and fittings.
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Inventory Report
A detailed inventory report for comparison and assessment during or at the end of the tenancy. Attic and basement spaces are not included.
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Additional Reports
If the owner chooses a self-management service, the move-in inspection report will incur an additional fee.
Tenancy Agreement and Contract
We handle all aspects of the tenancy agreement — whether we found the tenant or the owner provided one — ensuring every term is legally sound, clearly understood and agreed by both parties:
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Agreement Drafting
Our tenancy agreement documents are prepared with professional legal advice. Specific clauses can be incorporated based on individual circumstances to ensure each clause is enforceable under UK tenancy law.
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Draft Provision
A draft of the lease agreement can be provided to you for review upon request before the tenancy begins.
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Terms Negotiation
We help negotiate and ensure all terms and conditions — including rent, lease duration, and any special permissions or restrictions — are agreed upon and understood by both parties.
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Lease Preparation
We prepare and provide the final tenancy agreement, ensuring all documents and terms are clear, complete and unambiguous.
Mid-Term and Move-Out Inspections
We carry out regular inspections throughout the tenancy and a full check-out assessment at the end, protecting both landlord and tenant:
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Mid-Term Inspection
We conduct periodic property inspections during the tenancy to ensure the property is being well maintained and to identify any issues early.
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Move-Out & Damage Assessment
At the end of the tenancy, we inspect the property thoroughly, document any damage, and handle deposit deductions in accordance with DPS regulations.
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Repair Recommendations
For any issues identified during inspections, we provide practical repair suggestions and coordinate a follow-up maintenance plan.
Post-Tenancy Property Condition
After the tenant has vacated, we conduct a final comprehensive check to confirm the property is ready for the next tenancy:
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Condition Check
Our team personally inspects the property on-site and thoroughly documents its current condition.
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Repair Recommendations
For any issues identified, we provide repair suggestions and a follow-up maintenance plan so the property is in top condition for its next tenant.
Take Immediate Action
Ready to get started? Contact our professional team and schedule your initial consultation.
Contact Us
Additional Support
Comprehensive One-Stop Service
Everything you need to succeed in UK property — all under one roof.
In addition to our core property services, Coolmoove offers a comprehensive range of specialist support services to ensure every aspect of your property journey is covered.
🏢 Mortgage Brokerage Services
Coolmoove assists clients in finding suitable mortgage loan options, providing professional consultation and application assistance to ensure you secure the most appropriate financing for your purchase.
📒 Property Measurement
We offer detailed property measurement services to ensure the property condition meets client expectations, providing accurate data to support your purchase or rental decision.
🔨 Renovation and Refurbishment
We introduce renovation and refurbishment services that emphasise professionalism in design and construction, aligned with your move-in and rental plans to maximise property value.
⚖ Legal Services
Our cooperating legal advisors can provide the necessary legal support when purchasing, selling, or renting properties — covering contracts, title issues, and dispute resolution.
📊 Accounting Services
Professional accounting services to help clients handle financial and tax issues related to UK property ownership, including rental income reporting and capital gains planning.
📈 Investment Strategies
We encourage clients to explore how these additional services can add value to their property investments — from portfolio diversification to yield optimisation and long-term wealth planning.
Take Immediate Action
If you are interested in our services, please feel free to contact our professional team and schedule your initial consultation.
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Integrity, Credibility & Professionalism
Landlord Compliance
Coolmoove Property Limited is a member of the following professional bodies and codes of practice.
We believe in complete transparency — providing our clients with the assurance that they will receive the highest standards of service. Click any logo below to learn more about each organisation.
Information Commissioner's Office (ICO)
Coolmoove is registered with the Information Commissioner's Office and complies fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. All personal data is handled securely, lawfully and with complete respect for your privacy rights.
Learn more at ico.org.uk →
Client Money Protection (CMP)
Coolmoove holds all client money — including rents and deposits — in a dedicated, ring-fenced client account. We are enrolled in a government-approved Client Money Protection scheme, safeguarding landlords and tenants in the event of agent insolvency or misappropriation of funds.
Learn more at clientmoneyprotect.co.uk →
Property Redress Scheme (PRS)
Coolmoove is a member of the Property Redress Scheme, a government-approved redress scheme for property agents. Membership provides clients with access to a free, independent complaints process should any dispute arise — giving you peace of mind that you are always protected.
Learn more at propertyredress.co.uk →
Deposit Protection Service (DPS)
Under the Housing Act 2004, every landlord or agent that takes a tenancy deposit for an assured shorthold tenancy in England must protect it within a government-approved scheme. Coolmoove registers all deposits promptly and correctly with the Deposit Protection Service, protecting both landlords and tenants throughout the tenancy.
Learn more at depositprotection.com →
The information on this page is provided for general guidance only and does not constitute legal advice. For advice specific to your circumstances, please consult a qualified solicitor or regulated professional.
Key Landlord Legal Requirements
As part of our letting management service, Coolmoove tracks all compliance deadlines for your properties and ensures you meet every legal obligation. Key requirements for landlords in England include:
| Requirement | Details | Status |
|---|
| Gas Safety Certificate | Annual inspection by a Gas Safe registered engineer. Certificate to be provided to tenants before move-in and annually thereafter. | Required |
| Electrical Safety Report (EICR) | Required every 5 years for all tenancies. Must be provided to tenants before move-in and to the local authority within 7 days of request. | Required |
| Energy Performance Certificate (EPC) | Minimum EPC rating of E required to legally let a property. Must be provided to all prospective tenants. | Required |
| Right to Rent Checks | Landlords must verify that all adult occupants have the legal right to reside in the UK before granting a tenancy. | Required |
| Deposit Protection | All deposits must be registered with a government-approved scheme within 30 days of receipt. Prescribed information must be provided to the tenant. | Required |
| Smoke & CO Alarms | A working smoke alarm must be installed on each floor. A carbon monoxide alarm is required in any room with a fixed combustion appliance. | Required |
| Selective Licensing | Required in certain local authority designated areas. Landlords should check with their local council. | Area Dependent |
| HMO Licence | Mandatory for properties occupied by 5 or more people forming 2 or more separate households who share facilities. | Property Dependent |
Need Help with Compliance?
Our team can guide you through every requirement — just get in touch.
Get Compliance Support
What Our Clients Say
Customer Satisfaction is Our
Greatest Motivation
Hear directly from our clients about their experience working with Coolmoove.
Customer Feedback
Showcasing positive feedback from our clients across text, video and photo formats — honest, unfiltered, and from real people.
Recommendations
We advertise your property on Zoopla, and Coolmoove's Facebook platform to attract as many potential tenants and buyers as possible.
Case Studies
In-depth success stories demonstrating how Coolmoove helps clients achieve their property goals — from first enquiry through to completion and beyond.
Call to Action
Inspired by what you see? We encourage visitors to share their own experiences with Coolmoove or get in touch directly to start their property journey.
Video Testimonials
Watch Our Client Stories
We are proud to share the experiences of our clients. Click any video below to watch their story on YouTube.
大英物業館 — UK Property Market Insight
Coolmoove featured on UK property channel
大英物業館 — UK Property Investment Guide
Expert insights on investing in UK property
乜乜棠水舫 The Stephen Au Show — Property Feature
Stephen Au interviews Coolmoove on property opportunities
乜乜棠水舫 The Stephen Au Show — Coolmoove Showcase
In-depth discussion on UK property investment with Coolmoove
Also Featured on Facebook
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